Terms for using Sync & Thrive

Effective date: May 10, 2026

These Terms of Service govern your access to and use of Sync & Thrive websites, quiz, dashboard, emails, subscriptions, and related services. By using the service, you agree to these Terms.

Using Sync & Thrive

You must be at least 18 years old and able to form a binding agreement to use Sync & Thrive.
You are responsible for keeping your account credentials secure and for activity that occurs through your account.
You agree to provide accurate information and to use the service only for lawful, personal, or internal household use.

Wellness content is not professional advice

Sync & Thrive provides educational wellness and relationship-alignment content. It is not medical, nutritional, mental health, legal, financial, or therapeutic advice.
The Sync Score, quiz interpretation, 7-Day Plan, emails, prompts, and dashboard features are self-guided tools and should not replace qualified professional care.
If you have a medical condition, mental health concern, safety concern, eating disorder history, injury, pregnancy-related question, or other health issue, consult a qualified professional before using recommendations from the service.
If you are in immediate danger or experiencing an emergency, contact emergency services or a crisis resource in your area.

Subscriptions, billing, and cancellation

Some features require a paid monthly or annual subscription. Pricing, billing period, renewal terms, and checkout details are shown at purchase.
Payments are processed by Stripe or another payment provider. We do not store full payment card numbers on our servers.
Subscriptions renew automatically unless canceled before the renewal date. You can cancel through the billing tools provided in your account or checkout flow.
Except where required by law or stated at checkout, fees are non-refundable. We may consider refund requests case by case.

User content and generated plans

You retain ownership of quiz answers, notes, preferences, and other content you submit.
You grant Sync & Thrive permission to use that content to operate, personalize, secure, support, and improve the service.
Generated scores, plans, prompts, badges, and interpretations are provided for your personal use and may vary based on the information available at the time.

Acceptable use

Do not misuse the service, attempt unauthorized access, interfere with product infrastructure, reverse engineer protected parts of the service, or use the service to violate the rights of others.
Do not submit unlawful, abusive, harassing, misleading, infringing, or harmful content.
Do not use Sync & Thrive for emergency response, clinical diagnosis, professional treatment, or high-risk decisions.

Intellectual property

The Sync & Thrive brand, website, software, copy, design, prompts, graphics, and product experience are owned by Sync & Thrive or its licensors.
You may not copy, resell, sublicense, or commercially exploit the service without written permission.

Third-party services

The service may rely on third-party providers for authentication, hosting, payment processing, analytics, email, newsletters, and related infrastructure.
Third-party services may have their own terms and privacy policies. Sync & Thrive is not responsible for third-party services we do not control.

Disclaimers and limitation of liability

The service is provided as is and as available. We do not promise that it will be uninterrupted, error-free, or fit for every personal situation.
To the maximum extent permitted by law, Sync & Thrive will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill.
To the maximum extent permitted by law, our total liability for any claim relating to the service will not exceed the amount you paid to Sync & Thrive in the three months before the claim arose.

Changes and termination

We may update, suspend, or discontinue parts of the service. We may also suspend or terminate accounts that violate these Terms.
We may update these Terms from time to time. When changes are material, we will provide notice when appropriate. Continued use after changes means you accept the updated Terms.

Contact

Questions about these Terms can be sent to hello@syncyourwellness.com.